Apple Music: Apple Wants Users to Fully Understand Service with How-to Videos [Watch]
Apple Music is now three months old and some users who took advantage of the three-month trial are preparing to cancel their memberships to avoid being charged $9.99 per month.
Apple wants users to fully understand Apple Music before they cancel, which is why they have produced several how-to videos on the service.
Apple Music first debuted on June 30 as a streaming music competitor to Pandora and Spotify. It features streaming music playlists curated by "music experts," a 24/7 radio station called Beats 1 and a way for users to interact with and follow artists called Connect, CNet reports.
Apple has received mostly positive reviews about the content offered in Apple Music, but some have complained about its poor organization and bugs that can occur when trying to sync music with iTunes.
Apple does not want users to be discouraged with their Apple Music experience. They know that Wednesday could also be cancel day for users who signed up for the free trial on day one (June 30). To retain users, Apple hopes that seven "how-to" videos will show how the service works and highlight its features.
One video shows how playlists are created by music bloggers, curators and other music experts who suggest songs based on what the user has been listening to.
Video 2 shows how users can create their own playlists by typing in their favorite songs.
Video 3 shows how users can play their own music from their own music libraries and iCloud library.
Video 4 shows the Connect feature where users can follow their favorite artists with news, photos and videos.
Video 5 explains the 24/7 radio station Beats 1 and other stations based on specific genres.
Video 6 explains the New feature which helps users find new music, artists and albums.
Video 7 shows the For You page which suggests music based on a users' activity.
Apple announced on Aug. 11 that it had already accumulated 11 million trial users. Apple does not want there to be a massive cancelling of the service come Wednesday.
All seven videos can be found on the Mac-focused website Cult of Mac.
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