McDonald's Pauses Reopening of Dining Rooms as COVID-19 Cases Grow
McDonald's readjusted the reopening schedule of some dining rooms across the United States. The fast-food giant is one of the establishments urged to adjust due to the coronavirus pandemic's effects worldwide. The establishment will implement strict rules that will ensure the safety of their personnel and their customers.
Customers will be required to wear face masks or face coverings starting August 1. The continuous surge of coronavirus disease 2019 (COVID-19) cases also caused the management to pause the reopening of dining rooms for another 30 days.
According to MSN, the company will also add protective panels in the restaurants to let franchisees increase seating capacity, staffing levels, and order takings. The establishment joins other large restaurant companies and retailers, including Kroger, Starbucks, and Walmart in requiring the customers to wear face coverings through all U.S. locations.
Meanwhile, the employees will have an orientation of handling the customers, who don't want to comply with the rules of wearing face masks. The staff will offer the customers a mask. However, if the customer declines, the staff will guide the customer to a designated area to pick-up their orders at a safe distance from other customers.
McDonalds U.S. President Joe Erlinger and National Franchise Leadership Alliance Chair Mark Salebra said the policy intends to proactively approach and quickly find solutions to assisting customers, who are unwilling to wear a face covering in an expedited, and friendly way.
As per MSN, Salebra and Erlinger said in a letter that the protective panels share another safety measure for the restaurants. They also added in the letter that the plan does not intend to replace personal protective equipment and adhere to social distancing.
McDonald's first postponed the reopenings of dining rooms on July 1 amid the surge of the coronavirus cases. As per CNBC, at that point, only 15 percent of McDonald's 14,000 locations had reopened their dining rooms. Franchisees, who had already reopened and were not facing rollbacks from local officials, have the decision whether to keep their McDonald's branch open.
This year, the shares of McDonald's, which have a market value of $152 billion, are nearly flat. As per MSN, the company is expected to report the results of the second quarter on Tuesday. Through pick-up and drive through, the fast-food company continued serving in the U.S. throughout the pandemic, according to Rappler.
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