What Is Employee Engagement And Why You Must Work On Improving It

For a business, its employees are definitely the biggest asset. If the employees are dedicated, they will work hard to achieve the business goals and bring in more revenue. If not, it can become difficult for the company to achieve success. This brings into picture the need for employee engagement.

Let's first look at what employee engagement means. Employee engagement is an approach that makes workplace conditions favorable for an employee, making them more committed to the organization. It describes how an employee contributes to the success of the organization.

Employee engagement is being clear about one's responsibilities and working positively towards fulfilling them. Engaged employees are focused on their goals, are great team players, and make it a point to express their ideas wherever necessary.

An engaged employee will always be motivated to achieve their targets and put quantitative as well as qualitative efforts in everything they do. On the contrary a disengaged employee is a liability as they are not contributing in their highest capacity.

One of the top ways to increase employee engagement is providing learning & development opportunities to help employees advance in their careers. To provide employees the convenience of learning from anywhere at any time, you can build eLearning courses that can be accessed online.

You can make use of a Learning Management System (LMS) to effectively execute, manage, and deploy eLearning courses. A SCORM compliant learning management system is a necessary tool that you can utilize to share the training material with your employees.

Let's look at the importance of improving employee engagement:

• It increases business productivity:

If an employee is invested in their work and focused on doing their best, they will always drive great results. When a company puts efforts to engage its employees, they feel valued and put in their best efforts to execute their work. This improves their performance and increases their work productivity, ultimately enhancing business productivity.

• It makes the workflow smooth:

Disengaged employees are not concerned about the company and may cause delay in work by procrastinating it. If they do not enjoy their work, they will find excuses to not do it and you may also notice an increase in absenteeism. It is important to boost employee engagement in order to ensure employees are passionate about their work and do not disrupt the workflow.

• It reduces employee turnover:

Losing a valuable employee who is qualified and performs well can be upsetting for any employer. An employee that feels connected to their workplace and is invested in their work will have no reason to quit their job. Keeping employees engaged is very crucial to increase employee retention and lower turnover rates.

• It enhances employee satisfaction:

An employee who is motivated and emotionally committed to the organization will perform to the best their abilities. It's not just earning a paycheck for them, it's about growing in their careers. When employers make employees feel valued, it enhances their work satisfaction.

• It increases customer satisfaction:

An employee who is dedicated to their organization will make sure to work sincerely and provide excellent services to its customers. An engaged employee will make sure to make a customer feel valued and thus build a positive reputation for the organization. It will lead to increased customer satisfaction allowing you to build a loyal customer base.

Conclusion:

Employers must nurture their employees to increase employee engagement. It makes employees feel excited about going to work and performing to the best of their abilities. When employees are energized and excited about their work, they will surely bring in great results for their company.