New York State Department of Labor Launches New Social Media Account to Improve Accessibility for Spanish-Speaking New Yorkers

By Jessel Thomas First Posted: Jan 25, 2022 07:07 AM EST

The New York State Department of Labor (NYS DOL) has launched a new Twitter account to improve accessibility for Hispanic New Yorkers.

By following @NYSDOLenEspanol on Twitter, Spanish-speaking residents can receive the latest information on job and training opportunities, worker rights and protections, Unemployment Insurance (UI), immigration policies, and other important employment resources. @NYSDOLenEspanol will also highlight COVID-19 updates and information, as well as New York State programs and resources to ensure that Spanish-speaking families and working people have access to the information, assistance, and services they may need.

(Photo : NYS Department of Labor )

"Social media continues to be a critical and powerful communication tool," said New York State Department of Labor Commissioner Roberta Reardon. "This new social media account will increase our visibility and enable us to better deliver important, life-changing services, resources, and information to more New Yorkers in real time."

New York State continues to be a national leader in language access. All vital NYS DOL documents are available in 11 languages and NYS DOL's website chatbot currently communicates with New Yorkers in nine different languages. When administering the historic $2.1 billion Excluded Workers Fund in August 2021, NYS DOL launched a state-of-the-art application to enable thousands of New Yorkers to apply in 13 different languages.

For more information about language access services offered through NYS DOL, visit https://dol.ny.gov/language-access-assistance. New Yorkers in need of additional language assistance can call 1-888-469-7365.