Former Google Engineer Mikey Dickerson Hired to Make Government Websites More User Friendly
Former Google engineer Mikey Dickerson has traded in his job at the Internet search engine giant for a full time gig at the White House.
According to the New York Times, the Obama administration hand-picked Dickerson to modernize government websites, giving him the title of deputy chief information officer and administrator of the United States Digital Services Team.
To start, he will be in charge of a small tech team that will focus on identifying and repairing the government's troubled websites and computer systems, and making government websites more user-friendly.
The team will also develop solutions for possible threats before they occur.
Dickerson was also selected to work with the Obama administration to help fix Healthcare.gov after its disastrous roll-out last year, reports the Silicon Valley Business Journal.
Dickerson and his crew will have only $3 million from allocated government technology funds to work with, although officials say that $13 million has been requested for next year. The White House also hopes to hire up to 25 people.
Dickerson told reporters that when he was asked to resign from Google for a White House position, "there was really not any way I could say no to that."
Steve VanRoekel, the federal chief information officer for electronic government, compared Internet users' experiences when they use sites like Facebook and Amazon to government sites. "They may not have the same experience spending their afternoon on government websites," he said.
Dickerson said that he aims to change a user's experience and perception of a government website. He also compared his new job to a traffic engineer who tries to identify bottlenecks, add capacity and make things easier for drivers.
"You can add lanes to the freeway, but maybe that makes commute times better, and maybe it doesn't," he said back in November. "If everybody backs up on the on-ramp, it doesn't matter. It's very much like that, but harder, because you can't see with your eyes where all the cars are stopped."
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