Staples Data Breach Update: Office Supply Chain Announces 'Potential Issue' With Fraudulent Activity
Staples Inc. is in contact with law officials to investigate a "potential issue" with a data breach, the company announced on Tuesday.
This makes one of the latest retail stores under tighter security measures to protect its customer's information. Staples spokesman Mark Cautela told The Associated Press, "We take the protection of our customer information very seriously and are working to resolve the situation." According to CNET, the company
He added that if Staples discovers an issue, customers are not responsible for any fraudulent activity on their credit cards if they report it on a timely basis.
Former Washington Post reporter Brian Krebs said on his in-depth security news and investigation blog that multiple banks have identified a pattern of credit and debit card fraud from several Staples locations. Few were found in Pennsylvania, New York and New Jersey.
Many stores have been victims of credit card fraud in the past months. Dairy Queen, Michaels Stores and Neiman Marcus are just a fraction of the list of stores under cyber attacks.
A breach on Kmart stores started last month after customer's credit and debit cards were compromised. According to The Christian Science Monitor, hackers stole data from 40 million payment cards and personal information on 70 million customers from Target Inc. After the cyber attack, the retailer started a chip-and-pin program on its Target credit cards for better protection.
Executive vice president of a security firm, Phil Montgomery, explained that some businesses have issues with investing in greater security.
"It's something you have to invest in upfront, and the attack may or may not happen," he said. "It's hard for businesses to know that they should invest in security because of the uncertainty, but they are risking the confidence of consumers if breached, which is happening."
There has been much debate on whether or not stores needing to tighten their security efforts better protect its customers.
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