'Batman: Arkham Knight' Update: PC Patch for Bug Fixes Won't Come Until September, Leaked Documents Revealed
"Batman: Arkham Knight," the latest game in the "Arkham" Batman game series published by Warner Bros. Interactive Entertainment, is continuing to get heat.
Upon the release of "Arkham Knight" to the PC platform, a myriad of issues, bugs and glitches led to a massive gamer backlash against Warner Brothers and developer Rocksteady. Reports of performance issues, clipping, freezing, crashes, audio bugs, large frame drops and inaccessible areas flooded social media, Reddit and the game's Steam storefront shortly after release, with calls for refunds or immediate bug fixes coming from those who purchased the game. The bulk of reviews on Steam during the first days of its release were overwhelingly negative.
The game was broken even on high-end PCs. Performance issues were present on almost all AMD graphics cards; according to GameZone, "AMD users have had the hardest time with the game, with the game being reported to drop under 5FPS at times." The poor optimiziation of the PC version is rumored to have been caused by Rocksteady's lack of involvement in the PC port, which was outsourced to Iron Galaxy Studios. Warner Bros. has said that it is working on a fix.
However, these promised fixes may take longer than expected. A source from Kotaku Australia claims that it has a leaked e-mail from the Australian gaming store EB Games regarding the status of the game fix that Rocksteady intends to release.
The e-mail reportedly states: "As previously advised, we have stopped sales of Batman: Arkham Knight PC while Warner and Rocksteady work on addressing performance issues with the game. The latest information from Warner is that the updates won't be available until Spring. Due to this we have made the difficult decision to recall all PC stock from stores to return to the vendor until an acceptable solution is released."
Spring refers to Australian spring, which begins in September, clarifies Kotaku. It will likely be acceptable for those who are yet to buy "Arkham Knight." However, considering that many have already pre-ordered copies of the game, if the leaked email is true, Warner Bros. can expect even more backlash.
After the overwhelmingly negative response, Warner Bros. voluntarily removed the game from the Steam store in order to suspend sales of the game until a complete fix can be offered to gamers. In a post to Steam's front page, the publishers stated: "We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards."
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