Netflix users should take extra caution in the next few days because of a new scam circulating around the web known as the Netflix Scam, where scammers pretend to be Netflix Tech Support.

A blogger on the website Malwarebytes Unpacked disclosed the Netflix scam on Feb. 28 and made a video to help keep customers from becoming a victim of these fake tech support scammers.

The scam targets customers of Netflix, where Netflix users are allegedly led to a hoax website after logging in. Once they have logged in, the customer is then informed that his account is blocked because of "strange activity." To unlock the account, the user is given a fake customer service line and if the user calls the given number, someone pretending to be a customer service representative will inform the customer that his account has been hacked. To prevent the hacker from controlling the account, the fictitious customer service representative will urge the customer to download the "Netflix support software." The support software is actually an isolated login software that will allow the pretend customer service representative to have access to the user's computer.

The representative will then refer the user to a "technician." Both the technician and the customer service representative will inform the customer that his private information such as credit card numbers, ID pictures and other important information can be accessed by the hackers. They will encourage the customer to take safety measures to protect those files. They will then offer to sell the user a program that will make the customer's files secure. Once the customer has agreed to buy the bogus safety program, they are asked for payment.

The rule of thumb is not to trust someone over the phone, especially if they are asking you for critical information such as passwords. Better yet, do not even give your credit card or ID numbers over the internet and always verify the URLs in your browser's address bar.