Jeff Bezos and the entire Amazon team is experiencing a lot of struggles with the current situation of the world, primarily due to the threats of the COVID-19 pandemic, says an article.

On Saturday, Bezos released an open letter to his employees at Amazon through an Instagram post. He gave a picture of how the company will operate and the changes they had to undergo due to the current worldwide pandemic.

Lessons to Business Leaders

Every business leader should consider reading what Bezos had to say to his employees. It is a narrative on how a business leader can help provide reassurance and motivation to its staff.

Telling the Brutal Truth

He starts off his message with the brutal truth. He expressed empathy and the intense need for urgency.

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He said that the situation is not the normal one that everyone is used to. He describes that it is true that this is a time for the business for intense stress and uncertainty. Also, he reminded his team that this is the time where their work is at its critical point.

Expressing his gratitude and setting the stakes for the company

Delivery and logistics personnel are part of the heroes of this time. Bezos did not forget to share with his people how people are being grateful for their services.

He said that Amazon and its people are providing significant service to many people. This is especially true to the elderly. The elderly are part of the group who are at high risk with the COVID-19. He expressed how people depend on the delivery and logistics personnel and the entire Amazon team.

He shared that there are numerous emails from their customers expressing their gratitude. He said that they are also expressing their thanks through social media.

Managing Situations

Bezos's message is notably filled with truths about the harsh reality of the world right now due to the COVID-19 pandemic.

Bezos predicts that the situations right now will get worse before it gets better.

Despite the increasing risks of the COVID-19, Amazon is not only doing their best to retain their workers but also trying to hire an additional 100,000.

One silver lining of the worsening economic condition in the United States is that a lot of people were laid off by their companies and are now looking for new jobs. He requested these people to come work for Amazon for the meantime until they get to go back to their regular jobs again.

Addressing a Big Problem in the Company

One of the major problems of the company is that people are being asked to stay inside their homes or work in the confines of their home and Amazon's work requires employees to work on-site.

To protect its employees, the facilities of Amazon are increasing cleaning activities and enforcing social distancing.

Some employees may be needing personal protective equipment such as gloves and masks. Currently, the nation is experiencing a shortage of these materials. This is also seen as another challenge for Amazon despite already placing millions of purchase orders for masks to distribute to their contractors and staff who are cannot bring home their work.

Bezos expressed his understanding that medical workers are the priorities for PPE. He assures that when excess stocks are available, he will order its distribution to all of Amazon's employees.

He said that he will put the focus on the COVID-19 conditions and how the company can best play its role to the community and provide its best efforts to protect its entire staff.