Time Warner Cable Internet Outage Makes Merger with Comcast Harder
Time Warner Cable's recent Internet outage across the United States could not have come at a worse time. Following the loss of Internet service to millions nationwide early Wednesday, many are now ramping up the opposition to a merger with Comcast.
Time Warner customers in 29 states, including California, New York, and Texas, were all hit with no service around 4:30 ET. Most Internet was restored within a couple hours, and the cause of the outage was deemed to be a coding error during maintenance.
During an overnight network maintenance activity in which we were managing IP addresses, an erroneous configuration was propagated throughout our national backbone, resulting in a network outage. We immediately identified and corrected the root cause of the issue and restored service by 7:30 a.m. ET," Time Warner said in a statement.
Still, regardless of whether or not the problem has been fixed, lawmakers aren't happy and the wake is toppling confidence in a Comcast-Time Warner merger deal.
New York Gov. Andrew Cuomo, who has already promised a "hands-on" review of the nearly $45 billion deal, has come out demanding a probe into the merger to see how it affects the overall landscape of Internet, telephone, and cable in the state.
"I have directed the New York State Department of Public Service to investigate this outage as part of its review of Comcast's proposed merger with Time Warner," Gov. Cuomo said in a statement Wednesday. "The Department will also review whether the outage affected Time Warner's provision of telephone service in any way. In addition, the Department will include its analysis of this event in its ongoing study of the telecom industry, which is exploring potential changes to the regulatory landscape pertaining to telephone, internet and cable."
New York isn't the only state worried about how combining the top two cable providers in the United States might affect pricing, growth, and ultimately, the customer. California's public utilities commission has also expressed concern and has created a review board to submit its findings to federal lawmakers.
"Dependable internet service is a vital link in our daily lives and telecommunications companies have a responsibility to deliver reliable service to their customers."
"Comcast and TWC, through their California subsidiaries, would potentially combine the two largest providers of high-speed last mile broadband service in the state," reads a memo from the commission. "The Merger would impact competition and consumer welfare in California's market for wholesale telecommunications, retail voice, backhaul and broadband services."
The public isn't too thrilled either, especially those in rural areas. A Consumer Reports poll from earlier in the year shows that 56 percent of Americans oppose the merger, 11 percent support it, and 32 percent have no opinion.
For more stories like this, follow us on Twitter!
Subscribe to Latin Post!
Sign up for our free newsletter for the Latest coverage!